Safe and Responsible Gaming

8qqee's Responsible Gaming — Your Safety Is Our Priority

Gaming should be enjoyable — not a source of stress. At 8qqee we make sure you stay in control and can play safely at all times.

Our Commitment

Why Responsible Gaming Matters

Online gaming is a form of entertainment — it is not a reliable source of income. 8qqee believes that gaming is truly enjoyable only when each player plays for fun. That is why we place responsible gaming at the centre of our platform.

Millions of people in Bangladesh play online games every day for entertainment. However, gaming can sometimes turn into an addiction, which has a negative impact on personal life, family relationships, and financial wellbeing. At 8qqee we are aware of this risk and are committed to keeping every player safe.

On this page you will learn how to play responsibly, what the warning signs are, and what tools and support 8qqee provides to keep you safe at all times.

21+

Age Restriction

8qqee is for people aged 21 and above only. Minors are strictly prohibited from participating in any gaming activity.

Age Verification

Not for Anyone Under 21

You must be at least 21 years old to open an account at 8qqee. We verify age at registration and may request additional verification documents for any account that raises concern.

  • Age verification is mandatory at registration.
  • Accounts belonging to minors are closed immediately.
  • Parents and guardians should ensure minors cannot access their devices or accounts.
  • Use a strong password to protect your account if in doubt.
  • Use parental control software to restrict access to gaming sites.
Protection Tools

8qqee's Responsible Gaming Tools for You

Our platform offers a range of self-help tools to help you manage your own gaming habits.

Deposit Limit

Set a cap on the maximum amount you can deposit each day, each week, or each month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Loss Limit

Set a limit on how much you can lose within a given period. When you reach the limit, the system will automatically stop your session and prevent you from placing further bets.

Time-Out (Break)

If you want to take a break for a few days, you can temporarily disable your account for anywhere from 1 day to 6 weeks. During this time logging in, betting, and depositing will not be possible.

Self-Exclusion

If you feel that gaming is causing problems in your life, you can exclude yourself from the platform for a minimum of 6 months or permanently. Once self-exclusion is activated it is not easy to cancel — it is enforced with full seriousness.

Reality Check

Enable pop-up notifications at regular intervals to remind you how long you have been playing. This feature helps prevent you from losing track of time and supports informed decision-making.

Gaming History

You can view a complete record of all your bets, wins, losses, deposits, and withdrawals at any time. This is an effective way to maintain transparency and understand your own patterns.

Warning Signs

Signs of Problematic Gaming

Gaming addiction develops gradually — it is not always obvious at first. If you notice several of the signs below in yourself, it is time to seek help.

Remember: asking for help is not a sign of weakness — it takes real courage. 8qqee is always here for you.

You feel the urge to bet more and more to win back money you have lost ("chasing losses").

You are using money meant for household expenses, debt repayment, or emergencies to play.

You are hiding your gaming activity from family, friends, or colleagues.

You are spending more time gaming instead of fulfilling work, study, or family responsibilities.

You have tried to stop gaming but cannot — you keep coming back.

When you cannot game you feel mental discomfort, irritability, or anxiety.

You are borrowing money from others or selling assets to fund your gaming.

Healthy Habits

Tips for Playing Responsibly

Set a Budget

Decide on a fixed budget before you play and stick to it. Only spend an amount you can comfortably afford to lose as the cost of entertainment.

Respect Your Time Limit

Decide how long you will play before each session. Use a timer or alarm and take a break when the time is up.

Do Not Bet on Emotion

Avoid playing when you are angry, sad, or frustrated. Good decisions are only made when you are in a clear state of mind.

Gaming is Entertainment Only

Do not think of gaming as a source of income. Treat winnings as a bonus — and accept losses as the cost of entertainment.

Let Someone Close Know

Let a family member or trusted friend know about your gaming. They can alert you when it is needed.

Find Alternative Activities

Spend time on other hobbies or activities outside of gaming. Exercise, reading, or spending time with family is good for your mental health.

Support

If You Need Help Contact Us

If gaming is causing a problem, you do not have to face it alone. The 8qqee support team is always ready.

24/7 Live Chat

Chat with our Bangla-speaking support team via live chat at any time, day or night. They will help you activate self-exclusion or any other protection tool.

Email Support

For a detailed discussion, email us at: [email protected] — you can seek help while keeping your identity confidential.

Full Confidentiality Guaranteed

Any responsible gaming request — setting a deposit limit, self-exclusion, or time-out — is handled with complete confidentiality. Your personal information is protected and secured with SSL encryption.

Frequently Asked Questions

Questions and Answers about Responsible Gaming

Go to the "Responsible Gaming" option in your account settings to set a deposit limit. Choose a daily, weekly, or monthly limit and enter the amount. Lowering a limit takes effect immediately; increasing a limit requires a 24-hour verification period. Contact our 24/7 live chat for assistance.

Once self-exclusion is activated, your account will be completely disabled for the chosen period. You will not be able to log in, place bets, deposit, or withdraw. The minimum self-exclusion period is 6 months and can be made permanent if needed. Cancelling an active exclusion is intentionally very difficult — this is by design so you can take a genuine break.

A time-out is a temporary break — from 1 day up to 6 weeks. Your account reactivates automatically when the period ends. Self-exclusion is a longer-term and more serious decision — a minimum of 6 months and not easy to cancel. If gaming feels like it is becoming a serious problem, self-exclusion is the right step.

No. 8qqee strictly does not allow anyone under 21 years of age on the platform. Age is verified at registration and any account found to belong to a minor is closed immediately. Parents and guardians should ensure their devices and login details are not accessible to children.

Start by contacting 8qqee via 24/7 live chat or email ([email protected]) — we will help you set up self-exclusion or other protection tools. You should also speak with a trusted family member or a mental health professional. Remember, asking for help takes courage.

Yes, but with conditions. Lowering your loss limit takes effect immediately. If you want to increase the limit, you will need to wait 24 hours after making the request — this waiting period exists so you do not make decisions driven by emotion. This system is designed for your protection.

Play Safely and Enjoy — 8qqee is Here for You

Play responsibly, enjoy your entertainment, and contact us whenever you need.