PRIVACY POLICY

8qqee Privacy Policy

Protecting your personal information is our highest priority — this page explains in detail how 8qqee collects, uses, and stores your data.

Last Updated: January 2026 SECTION 1

1. Introduction and Scope

This Privacy Policy ("Policy") is operated by the 8qqee online gaming platform ("we", "our", "8qqee"). This Policy applies to the https://8qqee.cam website and all associated services, mobile versions, and subdomains.

By registering with or using 8qqee, you accept the terms of this Privacy Policy. We take your personal information very seriously and process it in accordance with the methods described in this Policy.

If any changes are made to this Policy, we will publish an update notice on the website. Visit this page regularly to stay informed of the latest information.


SECTION 2

2. What Information We Collect

8qqee collects various types of information about you that are necessary for providing and improving our services. The different categories of information are described below:

2.1 Information You Provide Directly

Information you provide yourself when you register with or manage your account on 8qqee:

  • Full name and date of birth
  • Email address
  • Password (stored in encrypted form)
  • Preferred currency and language settings
  • Identity verification documents (such as a national ID card)
  • Payment method details (bKash, Nagad, Rocket, Upay, or bank details)
  • Communication content submitted via live chat or email

2.2 Automatically Collected Information

When you use 8qqee, our systems automatically record the following information:

  • IP address and approximate location
  • Browser type and version
  • Device identifier and operating system
  • Session login and logout times
  • Game play history and betting transaction records
  • Cookie and web beacon data
  • Referral source (where you came from before visiting the site)

2.3 Information Received from Third Parties

We may collect additional information from the following sources:

  • Transaction verification information from payment processors
  • Confirmed information from identity verification services
  • Information collected as part of fraud prevention measures

SECTION 3

3. How We Use Your Information

8qqee uses your information only for lawful and clearly defined purposes. The detailed reasons for our use of information are listed below:

3.1 For Operating Our Services

  • Creating and managing accounts
  • Processing transactions — handling deposits and withdrawals
  • Delivering gaming services without interruption
  • Providing 24/7 customer support
  • Ensuring the security of your account

3.2 For Meeting Legal Obligations

  • Age verification (confirming 21+)
  • Complying with anti-money laundering (AML) rules
  • Detecting fraud and suspicious activity
  • Maintaining records as required by regulatory authorities

3.3 For Improving Our Services

  • Analysing and improving the user experience
  • Sending relevant promotional notifications (with your consent)
  • Identifying and resolving technical issues
  • Testing new games and features

SECTION 4

4. Sharing Information with Third Parties

8qqee does not sell or rent your personal information. However, we may share information with selected third parties in the following limited circumstances:

Payment Processors

Minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to process transactions.

Identity Verification

Required documents are shared with authorised verification services to complete age verification and KYC.

Fraud Prevention

Limited log data may be shared with security partners to protect accounts and prevent fraud.

Legal Authorities

Required information is provided in response to court orders or lawful requests from law enforcement agencies.

Outside the cases listed above, 8qqee does not disclose your personal information to any third party. Every third-party partner is contractually bound to uphold confidentiality obligations.


SECTION 5

5. Cookies and Tracking Technologies

The 8qqee website uses cookies to function properly and to improve the user experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are required for the core functionality of the site — maintaining login sessions, verifying security tokens, and remembering language preferences. Disabling them will prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferred games, bet amounts, or interface settings. They make your experience more personalised.

5.3 Analytical Cookies

We collect anonymised statistics to understand which sections of the site are used most and which features need improvement. It is not possible to identify you personally from this data.

You can control or delete cookies from your browser settings. Please note that disabling essential cookies will prevent you from accessing your account.


SECTION 6

6. Data Storage and Security

8qqee uses industry-standard technology and practices to keep your personal information secure.

6.1 Security Measures

  • SSL/TLS Encryption: 256-bit encryption is active across all pages of the site, keeping data transfers secure.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Access Controls: Only authorised staff can view the information they need.
  • Regular Audits: Our systems undergo regular security testing.
  • Firewalls and Intrusion Detection: Multi-layered protection is in place to prevent unauthorised access.

6.2 Data Retention Period

Your information is stored according to the following policy:

  • Active account data: retained for as long as the account is active.
  • Transaction records: retained for a specified number of years as required by law.
  • Closed account data: securely deleted after legal requirements have been met.
  • Log files: automatically deleted after a set period.

SECTION 7

7. Your Rights and Choices

As a user of 8qqee, you have the following rights over your personal information:

7.1 Right of Access

You can find out at any time what information we hold about you. This request can be made by email to [email protected].

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Most information can be updated directly from your account settings.

7.3 Right to Deletion

You can close your account and request that your personal information be deleted. However, we may be required by law to retain certain information for a specified period.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive our promotional emails or notifications, you can turn off your subscription from account settings or send a request to [email protected]. However, essential service-related messages cannot be turned off.

7.5 Right to Object to Data Processing

In certain circumstances you may object to the processing of your information. We will review such requests and take appropriate action.


SECTION 8

8. Protection of Minors

8qqee is strictly a service for adults. This platform is for persons aged 21 or older only.

We verify age at registration and may request additional identification if an account appears suspicious. If we learn that any person has created an account while under the age of 21, that account will be closed immediately and any deposits will be returned.

We do not intentionally collect any personal information from minors.


SECTION 9

9. International Data Transfers

8qqee uses global technology infrastructure, so your data may be processed or stored on servers outside Bangladesh. Regardless of where the data is held, protections equivalent to those in this Privacy Policy apply.

All third-party partners that transfer data are contractually bound to comply with internationally recognised data protection standards.


SECTION 10

10. Policy Changes and Updates

8qqee may update this Privacy Policy from time to time due to changes in services, legal requirements, or security improvements.

For significant changes, we will:

  • Publish a notice on the website
  • Notify you at your registered email address
  • Update the "Last Updated" date at the top of the page

Continued use of 8qqee after any changes will be taken as acceptance of the new Policy. We therefore recommend visiting this page regularly.


SECTION 11

11. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Live Chat Support

Get instant support via 24/7 live chat from any page on the site. For urgent privacy matters, this is the fastest option.

Email Contact

For requests to access or delete detailed data, email [email protected]. We try to respond as quickly as possible.

We take all your privacy-related requests seriously and try to respond within a reasonable time. For more information, you can visit our FAQ page or visit the About Us page.